Refund policy

Refund policy

It is recommended that you carefully read the terms and conditions or refund policy provided by Yui Fresh before making a purchase. Yui Fresh offers a refund or replacement if:

  1. The vegetables are delivered in a damaged or spoiled condition.

  2. The vegetables delivered do not match the order placed.

  3. The vegetables delivered are not fresh or have a shorter shelf life than advertised.

    If you encounter any of the above issues with your vegetable delivery, it is important to contact Yui Fresh as soon as possible and provide us with evidence such as photographs to support your claim.

    Please note that Yui Fresh may have specific timeframes or conditions for refunds, so be sure to read our refund policy carefully before making a purchase.